Shipping policy

We want your Novanos Group order to reach you quickly and safely. Please review the details below.

Where we ship
We currently ship to addresses within the United Arab Emirates. We're working on expanding to more countries soon, so check back for updates.

Delivery time
Orders within the UAE are usually delivered within 2–3 business days of being placed, Monday to Friday, excluding public holidays.

Shipping rates
Standard shipping within the UAE costs AED 25. A free standard shipping option is available for orders of AED 350 or more. Available shipping options are shown at checkout.

Order tracking
Once your order has shipped, you'll receive a confirmation email. If you have any questions about the status of your order, contact us at info@novanosgroup.com.

Questions
If you have any questions about shipping, please reach out to us at info@novanosgroup.com or +971 4 243 7573.