Shipping policy

We want your Novanos Group order to reach you quickly and safely. Please review the details below.

Where we ship
We currently ship to addresses within the United Arab Emirates. We're working on expanding to more countries soon, so check back for updates.

Processing time
Orders are typically processed within 1-2 business days of being placed, Monday to Friday, excluding public holidays.

Delivery times and rates
Standard delivery within the UAE takes 3-5 business days from the time your order is processed. Shipping costs AED 25 per order and is free on orders over AED 200.

Order tracking
Once your order has shipped, you'll receive a confirmation email. If you have any questions about the status of your order, contact us at info@novanosgroup.com.

Questions
If you have any questions about shipping, please reach out to us at info@novanosgroup.com or +971 4 243 7573.