Refund policy

All Sales Are Final

 

At Novanos Group, we are committed to providing high-quality products. Please read this policy carefully before completing your purchase.

 

No Returns

We do not accept returns on any items once an order has been placed and shipped.

 

No Refunds

We do not offer refunds for any products, including but not limited to change of mind, incorrect selection, or dissatisfaction with a product.

 

No Exchanges

We do not offer exchanges on any items, including for different sizes, colors, or variants.

 

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery at info@novanosgroup.com with your order number and photos of the issue, so that we may review your case in accordance with applicable consumer protection laws.

 

Order Accuracy

Please review your order carefully before checkout, including product selection, shipping address, and quantities, as orders cannot be modified, returned, refunded, or exchanged once placed.

 

Questions

If you have any questions about this policy, please contact us at info@novanosgroup.com before placing your order.